Privacy Policy
This Privacy Policy explains how © 2026 AURA AGENCY ("AURA AGENCY", "we", "us") collects and uses personal data when you visit auraagency.world or apply to work with us.
1. Who we are
The data controller is © 2026 AURA AGENCY, registered at 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom.
Privacy contact: aura.agency.worldwide@gmail.com
2. Data we collect
Application data. This includes your stage name, country, email, WhatsApp or Telegram contact (optional), Instagram handle (optional), the information you write in your application, and your confirmation that you are 21 or older.
Verification data. If your application moves forward, we verify your identity and age before any work begins. This may include a government ID, date of birth, and a selfie. Verification is carried out through Sumsub, which processes the data under its own security standards.
Communication data. This includes messages you exchange with our team by email, WhatsApp, or Telegram.
Technical data. This includes IP address, browser type, device information, and pages visited, collected through cookies and similar technologies. Non-essential cookies are set only with your consent.
We do not ask for, and you should not send us, information about your health, religion, political views, or other special categories of data.
3. Why we use your data
| Purpose | Legal basis (GDPR) |
|---|---|
| Reviewing your application and contacting you about it | Steps prior to a contract (Art. 6(1)(b)) |
| Verifying your identity and that you are an adult | Legal obligation (Art. 6(1)(c)) and legitimate interest in preventing exploitation and fraud (Art. 6(1)(f)) |
| Managing our relationship if you join | Performance of a contract (Art. 6(1)(b)) |
| Website security and fraud prevention | Legitimate interest (Art. 6(1)(f)) |
| Analytics and marketing cookies | Consent (Art. 6(1)(a)), which you can withdraw at any time |
4. Who we share data with
We do not sell your personal data. We share it only with:
- Service providers acting on our behalf, such as hosting, email, messaging apps, identity verification, and analytics. Each provider is bound by a data processing agreement.
- Professional advisers, such as lawyers and accountants, under confidentiality obligations.
- Authorities, where we are legally required to or where needed to protect someone's safety.
5. International transfers
Some of our providers are located outside the European Economic Area, including in the United States. Where data is transferred, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.
6. How long we keep data
- Unsuccessful applications: deleted within 6 months of our decision.
- Verification records: kept for as long as the law requires.
- Creator records: kept for the duration of our agreement and afterwards for the period required by tax and legal obligations.
- Cookies: kept according to the durations shown in our cookie banner.
7. Your rights
EU/EEA and UK residents have the right to access, correct, delete, restrict, or port their data, to object to processing based on legitimate interest, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority.
California residents have the right to know what personal information we collect, to request deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights.
To exercise any right, email aura.agency.worldwide@gmail.com. We respond within 30 days and may need to verify your identity first.
8. Age restriction
Our services are only for adults aged 21 or older. We do not knowingly collect data from anyone under 18. If we learn that we have received data from a minor, we delete it immediately and decline the application.
9. Security
We use encryption in transit, restricted access controls, and trusted providers to protect your data. No system is completely secure, but we work to protect your information and will notify you and the authorities of any breach as required by law.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date shows the latest version. We will notify you of significant changes.
Questions? Contact us at aura.agency.worldwide@gmail.com.